The lithium-ion battery in the recalled power banks can overheat and ignite while charging, posing fire and burn hazards to consumers.
View The Official CPSC Recall Notice
Description
This recall involves the iStore Magnetic Wireless Power Bank, 5000 mAh portable charger. Only model number IST-09991/W05 power banks are included in the recall. The iStore logo is engraved on the front side of the power bank, and the model number is printed on the back, as shown in the photos above. Some units may also have the word “iStore” printed above the model number. The power banks are compatible with various mobile devices, and measure 3 inches by 2 inches by 0.25 inches and weigh around 3.2 ounces. The product was sold with a USB-C to USB-C cable that measures about 12 inches long.
Incidents/Injuries
The firm has received three reports of the wireless power banks overheating and exploding while they were charging, including one incident that resulted in a minor burn to the victim’s arm. The firm received reports of property damage of about $15,000.
Name of Product: iStore Magnetic Wireless Power Banks (IST-09991/W05 model only)
Recall Date: July 17, 2025
Recall Number: 25-390
Hazard: The lithium-ion battery in the recalled power banks can overheat and ignite while charging, posing fire and burn hazards to consumers.
Sold At: Vending machines and stores located in various airport locations nationwide and online at iStore.co from February 2023 through May 2025 for between $46 and $65.
Remedy: Consumers should immediately stop using the recalled wireless portable power bank and go to the firm’s website to participate in the recall. Consumers will be asked to submit two photographs via email to recall@istore.co. The first photograph should be the front of the power bank with the word “Recalled” and the date written on it with permanent marker. The second photograph should include the model number, which is located on the back of the power bank. A purchase receipt will be requested but will not be required to participate in the recall. Consumers should immediately dispose of the power banks in accordance with local and state hazardous waste disposal regulations.
Units: About 8,520 (An additional 6,400 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
iStore toll-free at 800-268-4049 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@istore.co, or online at https://istore.co/pages/battery-recall and https://www.tomauri.com/pages/battery-recall or go to http://www.tomauri.com and click on “Recalls” at the bottom of the page.
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