The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.
View The Official CPSC Recall Notice
Description
This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models:
- 2551
- 2551W
- 25519
“BISSELL” is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
Incidents/Injuries
BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.
Name of Product: Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551, 2551W and 25519)
Recall Date: January 12, 2023
Recall Number: 23-091
Hazard: The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.
Sold At: Walmart stores nationwide and online at bissell.com, walmart.com, qvc.com, amazon.com, costco.com, fingerhut.com, acehardware.com, kohls.com, and wayfair.com from January 2019 through November 2022 for about $360.
Remedy: Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Units: About 61,000 (In addition, about 4,300 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on “Product Recalls” at the bottom of the page for more information.
What Do I Do If I Was Injured By a Defective Product?
Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.
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