The packaging configuration can allow damage to the wooden knob on the Ball Run during shipping and cause it to come loose and detach, posing a choking hazard to children.
View The Official CPSC Recall Notice
Description
This recall involves certain units of the 2023 Slide & Seek Ball Runs, which are wooden toys with a plastic ball ramp that is included in Lovevery’s Babbler Play Kits for children aged 13 to 15 months.
The recalled units of the Ball Run have a wooden knob on the door, do not have a Lovevery logo engraved on the bottom, and do not have a green sticker on the inside wall of the door with the wooden knob.
Incidents/Injuries
Lovevery has received 33 reports of the wooden knob detaching during shipping and six reports of the wooden knob detaching after shipment.
Name of Product: Slide & Seek Ball Runs with Wooden Knobs
Recall Date: February 1, 2024
Recall Number: 24-098
Hazard: The packaging configuration can allow damage to the wooden knob on the Ball Run during shipping and cause it to come loose and detach, posing a choking hazard to children.
Sold At: Online at Lovevery.com as part of the Babbler Play Kit from June 2023 through November 2023 for about $120 for the kit.
Remedy: Consumers with a recalled ball run should immediately take it away from children, stop using it, and contact Lovevery for a free replacement. Consumers will receive a free replacement after registering on the firm’s website, removing and marking the affected door with a specific case number (which will be emailed to known purchasers), uploading a photo of their marked door to www.recallrtr.com/ballrun, and affirming to Lovevery that the door will be disposed of in the trash. Lovevery is contacting all known purchasers directly.
Units: About 47,000 (In addition, about 4,500 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Lovevery online at www.recallrtr.com/ballrun or www.lovevery.com/pages/product-recalls, call toll-free at 888-520-0167 from 7 a.m. to 6 p.m. CT Monday through Friday, email at ballrun@lovevery.com, and at lovevery.com and click on “Product Recalls” at the bottom of the page for more information.
What Do I Do If I Was Injured By a Defective Product?
Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.
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