The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers if it falls into water when plugged in. The CPSC has determined that hair dryers not equipped with the integral immersion protection present a substantial product hazard.
View The Official CPSC Recall Notice
Description
This recall involves Tideway High-Speed Hair Dryers PRO M01 with two speed adjustments.
The hair dryers come with a nozzle, and were sold in white with gold on the bottom of the handle. “Tideway” is printed on the front of the handle. The hair dryers have an LED ring on them that corresponds to the different temperature settings of the hair dryer. Red represents hot air, orange represents warm air, blue represents cold air, and green represents hot and cold cycles.
Name of Product: Tideway High-Speed Hair Dryers
Recall Date: July 3, 2024
Recall Number: 24-290
Hazard: The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers if it falls into water when plugged in. The CPSC has determined that hair dryers not equipped with the integral immersion protection present a substantial product hazard.
Sold At: Online at TikTokShop.com, Shopify.com and other websites from November 2023 through March 2024 for about $170.
Remedy: Consumers should immediately unplug and stop using the recalled hair dryers, and contact Tideway Shop to receive a free replacement. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and disposing of them in accordance with local and state recycling laws, and send an image of the destroyed hair dryer to info@tideway.shop or tidewayshopify@gmail.com. Upon receipt of the photo, Focusee will send the customer a replacement hair dryer with an immersion protection device.
Units: About 39,600
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Tideway Shop at collect 209-267-4999 from 8 a.m. to 7 p.m. CT Monday through Friday or 8 a.m. to 6 p.m. CT Saturday and Sunday, email at info@tideway.shop or tidewayshopify@gmail.com, or online at https://tideway.shop/ and click on “Recall” for more information, or click on https://tideway.shop/recall.
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