The laptop AC adapters can overheat and spark, posing burn and fire hazards.
View The Official CPSC Recall Notice
Description
This recall involves AC adapters sold with Toshiba brand personal laptop computers as well as sold separately.
They have date codes between April 2008 through December 2012 in either a year month, date format, i.e. April 2008 is 0804, or year week, date format, i.e. week 15 of 2008 is 0815. The AC adapters are black and have the following model numbers and serial numbers and date codes printed on the AC adapter rating label.
| Brand Name | Model Name /Number | Serial Number format with embedded date code | Date Code |
| Toshiba | G71C0009S110 | T**0815********** ~ T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 |
| G71C0009S111 | 0815 – 1253 | ||
| G71C0009S112 | 0815 – 1253 | ||
| G71C0009S113 | 0815 – 1253 | ||
| G71C0009S114 | 0815 – 1253 | ||
| G71C0009S115 | 0815 – 1253 | ||
| G71C0009S210 | 0815 – 1253 | ||
| G71C0009S212 | 0815 – 1253 | ||
| G71C0009S214 | 0815 – 1253 | ||
| G71C0009S410 | 0815 – 1253 | ||
| G71C0009S411 | 0815 – 1253 | ||
| G71C0009S412 | 0815 – 1253 | ||
| G71C0009S413 | 0815 – 1253 | ||
| G71C0009S414 | 0815 – 1253 | ||
| G71C0009S415 | 0815 – 1253 | ||
| G71C0009T110 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 | |
| G71C0009T111 | 0815 – 1253 | ||
| G71C0009T112 | 0815 – 1253 | ||
| G71C0009T113 | 0815 – 1253 | ||
| G71C0009T114 | 0815 – 1253 | ||
| G71C0009T115 | 0815 – 1253 | ||
| G71C0009T116 | 0815 – 1253 | ||
| G71C0009T117 | 0815 – 1253 | ||
| G71C0009T210 | 0815 – 1253 | ||
| G71C0009T212 | 0815 – 1253 | ||
| G71C000AE110 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 | |
| G71C000AE111 | 0815 – 1253 | ||
| G71C000AE112 | ***0804******** ~ ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 – 1212 | |
| G71C000AE113 | 0804 – 1212 | ||
| G71C000AE210 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 | |
| G71C000AE212 | ***0804******** ~ ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 – 1212 | |
| G71C000AE410 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 | |
| G71C000AE411 | 0815 – 1253 | ||
| G71C000AE412 | ***0804******** ~ ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 – 1212 | |
| G71C000AE413 | 0804 – 1212 | ||
| G71C000AR110 | 0804 – 1212 | ||
| G71C000AR210 | 0804 – 1212 | ||
| G71C000AR310 | 0804 – 1212 | ||
| G71C000AR410 | 0804 – 1212 | ||
| G71C000AS110 | 0804 – 1212 | ||
| G71C000AS410 | 0804 – 1212 | ||
| G71C000BY110 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 | |
| G71C000BZ110 | 0815 – 1253 | ||
| G71C000DH110 | 0815 – 1253 | ||
| G71C000DH410 | 0815 – 1253 | ||
| G71C000DJ110 | 0815 – 1253 | ||
| G71C000DJ410 | 0815 – 1253 | ||
| G71C000DM110 | 0815 – 1253 | ||
| G71C000DM410 | 0815 – 1253 | ||
| G71C000DN110 | 0815 – 1253 | ||
| G71C000DN410 | 0815 – 1253 | ||
| G71C000DP110 | ***0804******** ~ ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 – 1212 | |
| G71C000DP410 | 0804 – 1212 | ||
| G71C000DQ110 | 0804 – 1212 | ||
| G71C000DQ410 | 0804 – 1212 | ||
| G71C000DU110 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 | |
| G71C000DX110 | 0815 – 1253 | ||
| G71C000DX410 | 0815 – 1253 | ||
| G71C000DY110 | 0815 – 1253 | ||
| G71C000DY410 | 0815 – 1253 | ||
| G71C000F7110 | 0815 – 1253 | ||
| PA1750-04 | 0815 – 1253 |
Incidents/Injuries
The firm has received 679 reports of the recalled AC adapters overheating or catching on fire, melting, and burning. This includes 43 reports of minor burn injuries.
Name of Product: Toshiba Laptop AC Adapters
Recall Date: February 22, 2024
Recall Number: 24-122
Hazard: The laptop AC adapters can overheat and spark, posing burn and fire hazards.
Sold At: Various stores nationwide and Toshiba.com from April 2008 through April 2014 with Toshiba brand laptop computers, or separately for between $25 and $75.
Remedy: Consumers should immediately stop using the recalled AC adapters and contact Dynabook Americas for a free replacement AC adapter. Visit https://support.dynabook.com/axx2024 to identify if the AC adapter is part of the recall and for instructions on how to order a replacement. Consumers need to submit a photo of their AC adapter with the power cord cut and certify proper disposal to dba-acadapter2024@dynabook.com to receive a free replacement.
Units: About 15.5 million (In addition, about 1.3 million were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Dynabook at 800-457-7777 from 8 a.m. to 8 p.m. ET Monday through Friday, email at dba-acadapter2024@dynabook.com or online at https://support.dynabook.com/recall2024ax or at https://us.dynabook.com and click on “Recall Information” located on the bottom of the page for more information.
What Do I Do If I Was Injured By a Defective Product?
Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.
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