A defective screw on the turret connection can break, posing a risk of severe injury and drowning hazard for divers.
Description
This recall involves 1st stage scuba regulators with model number NX700. The model number is inscribed on one side of the metal regulator and XDEEP is on the other.
Incidents/Injuries
The firm has received one report of a broken turret connection screw. No injuries have been reported.
Name of Product: 23-133
Recall Date: February 23, 2023
Recall Number: 23-133
Hazard: A defective screw on the turret connection can break, posing a risk of severe injury and drowning hazard for divers.
Sold At: Independent diving stores nationwide and online at tecdivegear.com from February 2019 through October 2022 for between $600 and $800.
Remedy: Consumers should immediately stop using the recalled scuba regulators and contact XDEEP for a full refund or free replacement. The replacement includes a different model. Consumers can return the recalled regulator to the place of purchase or contact TecDive Gear to obtain a parcel label to return the regulator for free. 1st Stage is contacting all known purchasers.
Units: About 50 (In addition, about 10 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
TecDiveGear (XDEEP U.S. Distributor) toll-free at 888-610-0503 Monday through Friday from 9 a.m. to 5 p.m. ET, by email at support@xdeep.pl or online at https://www.xdeep.eu/nx700-product-recall.htmlor at www.xdeep.eu and click on Safety Recall at bottom of page for more information.
What Do I Do If I Was Injured By a Defective Product?
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