The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.
This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models:
“BISSELL” is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.
Name of Product: Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551, 2551W and 25519)
Recall Date: January 12, 2023
Recall Number: 23-091
Hazard: The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.
Sold At: Walmart stores nationwide and online at bissell.com, walmart.com, qvc.com, amazon.com, costco.com, fingerhut.com, acehardware.com, kohls.com, and wayfair.com from January 2019 through November 2022 for about $360.
Remedy: Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Units: About 61,000 (In addition, about 4,300 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on “Product Recalls” at the bottom of the page for more information.
What Do I Do If I Was Injured By a Defective Product?
When Bad Products Hurt Good People - Your Case Is Our Cause
Which Law Firm Handles Product Liability and Defective Product Personal Injury Claims?
With over 100 years of collective legal and trial experience, the team at Schiffman Firm has been a leader in providing trusted legal representation to injured victims and other types of clients in Pittsburgh, Pennsylvania.
With a focus in product liability cases caused by dangerous and defective consumer and commercial products, our attorneys bring vast amounts of experience and expertise to victims and families that have suffered an injury caused by defective products like, but not limited to: