In “parent-facing” mode, the backrest of the seat can move downward, placing the infant in a negative recline. In this situation, an unrestrained infant could tumble from the seat, posing an injury hazard.
This recall involves only the seat sold with the Bugaboo Dragonfly Seat Strollers.
The strollers are comprised of a base on which either a seat or bassinet can be mounted. The seat measures approximately 11.8 inches wide and 22.8 inches long and comes in either black, gray or forest green. Only units with serial numbers beginning with the following numbers are included in the recall:
The serial number for the seat can be found on a label affixed to the underside of the seat and on a label affixed to the underside of the chassis of the stroller. Consumers can check to see if their unit is included in the recall checking the serial number at https://service.bugaboo.com/s/dragonfly-seat-replacement.
Bugaboo has received one report in the United States and seven reports in South Korea of the backrest of the seat moving downward during use when in parent-facing mode.
Name of Product: Bugaboo Dragonfly Seat Strollers
Recall Date: December 7, 2023
Recall Number: 24-730
Hazard: In “parent-facing” mode, the backrest of the seat can move downward, placing the infant in a negative recline. In this situation, an unrestrained infant could tumble from the seat, posing an injury hazard.
Sold At: Children’s specialty stores nationwide and online at www.bugaboo.com from May 2023 through June 2023 for about $900 for seat strollers only, and about $1,100 for bassinet strollers with seats.
Remedy: Consumers should immediately stop using the recalled seats and contact Bugaboo for a free replacement stroller seat. Bugaboo is contacting all known retailers and purchasers directly.
Units: About 1,000 (In addition, about 200 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Bugaboo at 800-460-2922 Monday through Thursday from 7 a.m. to 4 p.m. PT, Friday from 7 a.m. to 1 p.m. PT or email at email@example.com or online at www.bugaboo.com and click “Recalls” at the bottom or top of the page or www.bugaboo.com/us-en/productrecalls for more information.
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