Mattress support pins may not secure properly causing the mattress to fall, posing a fall hazard.
This recall involves Thornhill Dark Brown and Natural Baby Cribs. The cribs have a dark brown wash finish and gold-capped feet. The crib’s model number is 304-903 and is located on the mattress support board.
The firm has received six reports of incidents of the mattress support pins not fitting correctly or falling out of the crib. No injuries have been reported.
Name of Product: Thornhill Dark Brown and Natural Baby Cribs
Recall Date: December 15, 2022
Recall Number: 23-717
Hazard: The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard.
Sold At: Online only at www.crateandbarrel.com from September 2021 through October 2022 for about $1,000.
Remedy: Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. Crate and Barrel is contacting all purchasers directly.
Units: About 280 (In addition, about 5 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Crate and Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday, or text Crate and Barrel at 312-779-1979, or online at www.crateandbarrel.com/customer-service/product-recalls or www.crateandbarrel.com and click on “Recalls” located at the bottom of the page for more information.
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