The hinges on the foldable rear kickstand support leg can crack or break, posing a fall hazard.
View The Official CPSC Recall Notice
Description
This recall involves Kid Comfort, Kid Comfort Pro, and Kid Comfort Active Child Carriers. The child carriers have a backpack style with a foldable frame with hinges. They were sold in maroon and green forest (model 3621221), blue midnight (model 3621321), and teal (model 3621121). “deuter” and the product name are printed on the back of the carrier. A production code is located on a tag inside the main storage pocket at the bottom of the carrier. Production codes ending in 0123, 1223 or 0423 are included in this recall.
| Product Name | Model # | Color | Production Code Ends In |
|---|---|---|---|
| Kid Comfort | 3621221 | Maroon | 0123 |
| Kid Comfort | 3621221 | Forest | 1223 |
| Kid Comfort Pro | 3621321 | Midnight | 0123 |
| Kid Comfort Active | 3621121 | Teal | 0423 |
| Kid Comfort Active | 3621121 | Teal | 1223 |
Incidents/Injuries
The firm has received 13 reports of hinges cracking and breaking.
Name of Product: Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers
Recall Date: May 8, 2025
Recall Number: 25-256
Hazard: The hinges on the foldable rear kickstand support leg can crack or break, posing a fall hazard.
Sold At: REI and Bass Pro and other stores in the United States, and online at deuter.com and Amazon.com and other websites from March 2023 through March 2025 for between $240 and $370.
Remedy: Consumers should immediately stop using the recalled child carriers and contact Deuter to receive a free replacement child carrier. Consumers should fill out the recall form at https://www.deuter.com/us-en/service/kid-comfort-recall, print a prepaid return shipping label, and return the product. Deuter is contacting all known purchasers directly.
Units: About 5,080
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
deuter toll-free at 877-384-9252 from 9 a.m. to 5 p.m. MT Monday through Friday, email at recall@deuterusa.com, or online at https://www.deuter.com/us-en/service/kid-comfort-recall or https://www.deuter.com/us-en/contact and click on “Kid Comfort Recall” at the bottom of the page for more information.
What Do I Do If I Was Injured By a Defective Product?
Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.
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