The pumps are not adequately grounded and can pose an electric shock hazard to the user.
This recall involves the DynaDrive Pumps with model numbers DD60-10NPT and DD90-11NPT and serial numbers between 190791000 and 223365720.
The recalled products are water pumps used to stabilize water pressure for fresh water wells. The pumps are constant pressure pumps with an integrated single phase to 3 phase variable speed controller. The pumps have a yellow canister attached to a stainless steel metal casing and aluminum-coated motor. A product identification label sticker is located on the side of the black controller that includes the model and serial number for the unit.
Davey has received one report of a consumer in Australia who experienced an electrical shock. No incidents or injuries have been reported in the United States.
Name of Product: DynaDrive Fresh Water Well Pumps
Recall Date: April 20, 2023
Recall Number: 23-186
Hazard: The pumps are not adequately grounded and can pose an electric shock hazard to the user.
Sold At: Online, in stores, and via contractors through third-party distribution partners from August 2020 through December 2022. DynaDrive pumps with model number DD60-10NPT were sold for about $2,000 and DynaDrive pumps with model number DD90-11NPT were sold for about $2,100.
Remedy: Consumers should not attempt to turn the pumps off, change settings on the pumps, inspect or repair the pumps, or otherwise touch the pumps. Consumers should register their pump(s) on Davey’s website to schedule a free inspection to verify that the connections are correctly grounded and, if necessary, repair the grounding. Consumers can register their pump(s) on the firm’s website at https://www.daveywater.com/us/product-service-campaign-dynadrive.
Units: About 1,060
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Davey Water Products toll-free at 888-755-8654 from 9 a.m. to 5 p.m. ET Monday through Friday, or email at firstname.lastname@example.org, or online at https://www.daveywater.com/us/product-service-campaign-dynadrive to register the pump or at www.daveywater.com/us and click on the “DynaDrive Product Safety Recall” link on the main landing page for more information. Consumers can also contact the store where they purchased their product(s) to arrange for the free inspection and repair.
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