The adjustable handlebar stem on the bicycles can become loose, posing fall and injury hazards.
This recall involves model year 2021 Giant Cypress DX, Giant Escape 3 Comfort, Liv Flourish FS 1 and Liv Alight 3 Comfort bicycles.
They were sold in metallic black, dark silver, dark red/burgundy, grayish blue, plum or sage, depending on the model. Recalled bicycles have a serial number beginning with the letter “P” located on the underside of the bottom bracket of the frame, directly under the crank. The model name is printed on the top tube.
Giant is printed on the down tube of the Cypress DX and Escape 3 Comfort models and Liv is printed on the down tube of the Alight 3 Comfort model. Liv is printed on the chainstay of the Flourish FS 1 model.
Giant Bicycle has received 86 reports of the bicycle’s handlebar becoming loose including three reports of riders falling off the bicycle.
Name of Product: 2021 Model Year Giant and Liv Adult Bicycles
Recall Date: January 12, 2022
Recall Number: 22-051
Hazard: The adjustable handlebar stem on the bicycles can become loose, posing fall and injury hazards.
Sold At: Authorized Giant Bicycle dealers nationwide and online at www.giant-bicycles.com/us or www.liv-cycling.com/us from October 2020 through October 2021 for between $590 and $690.
Remedy: Consumers should immediately stop using the recalled bicycles and contact Giant Bicycle. Consumers will be instructed to schedule an inspection and free repair at the authorized Giant Bicycles retailer where the consumer purchased the bicycle or any other authorized Giant Bicycle retailer.
Units: About 20,800
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Authorized Giant retailers or Giant Bicycle toll-free at 866-458-2555 from 8 a.m. to 5 p.m. PT Monday through Friday, email at Recall@GiantBicycle.com, or online at https://www.giant-bicycles.com/us/recall-information, https://www.liv-cycling.com/us/recall-info or www.giant-bicycles.com/us or www.liv-cycling.com/us and click on “Recall Information”.
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