The recalled chairs can shift, break or collapse, posing a fall hazard to consumers.
View The Official CPSC Recall Notice
Description
This recall involves Brooke model chairs including: all wood dining chairs in several styles, including partially and fully upholstered seats, and fully upholstered seat and back. The model numbers W520, W520-11, W520-21, W520-31, and W520-33 can be found on the original order confirmation or invoice. If not available, reference the Special Order Number (“SO#”) found on the white sticker on the underside of each chair. A list of affected special order numbers can be found at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/.
Incidents/Injuries
The firm has received three reports report of the chair breaking.
Name of Product: Wood dining chairs
Recall Date: July 25, 2024
Recall Number: 24-314
Hazard: The recalled chairs can shift, break or collapse, posing a fall hazard to consumers.
Sold At: Made to order via special orders from January 2020 through June 2024 for between $450 and $1,015.
Remedy: Consumers should immediately stop using the recalled wood dining chairs and contact Grand Rapids Chair Company for a free repair, by Grand Rapids Chair Company personnel at the consumer’s location.
Units: About 5,670
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Grand Rapids Chair Company toll-free at 866-453-4748 Ext. 147 from 8 a.m. to 5 p.m. ET Monday through Friday, email at retrofits@grandrapidschair.com, or online at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/ or www.grandrapidschair.com and click on “Brooke Recall” for more information.
What Do I Do If I Was Injured By a Defective Product?
Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.
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