Product Recall Alert

Gyroor E-Bikes Recalled Due to Fire and Burn Hazards;

Battery pack can ignite, posing fire and burn hazards.

View The Official CPSC Recall Notice

Description

This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.

Incidents/Injuries

Gyroor has received two reports of battery packs igniting and two reports of burn injuries that required medical treatment, including injuries to the consumer’s foot and smoke inhalation.

Recalled Gyroor C3 e-bike

Name of Product: Gyroor C3 e-bikes

Recall Date: December 15, 2022

Recall Number: 23-716

Hazard: The e-bike’s battery pack can ignite, posing fire and burn hazards.

Sold At: Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.

Remedy: Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

Units: About 3,300

Consumer Directions and Contact

What Do I Do if My Product is Recalled?

Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email at benson@gyroor.com, or online at www.gyroor.com/recalls or www.gyroor.com and click on “Recalls” at the top of the page for more information.

What Do I Do If I Was Injured By a Defective Product?

Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.

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