Incorrect polarization and poorly soldered connections may cause shock and fire hazards.
Description
This recall involves all Aduro Surge Wall Charging Tower surge protectors. The surge protectors have 12 outlets, dual USB ports and are white or black in color. The Aduro logo appears on the center front panel below the two USB ports. Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.
Incidents/Injuries
JBR Solutions has received one report of incorrect polarization of the surge protector. No injuries or fires have been reported.
Name of Product: Aduro Surge Protectors
Recall Date: December 1, 2022
Recall Number: 23-059
Hazard: The surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards.
Sold At: Walmart.com, Woot.com, Amazon.com, Aduroproducts.com and Groupon.com from January 2020 through August 2022 for between $20 and $50.
Remedy: Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly.
Units: About 51,750
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
JBR Solutions toll-free at 877-522-3876 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productrecall@jbrsol.com or online at https://www.aduroproducts.com/pages/productrecall or www.aduroproducts.com and click on “Recall Information” at the top of the page for more information.
What Do I Do If I Was Injured By a Defective Product?
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