Suspect to serious tip-over and entrapment hazards that can result in injuries or death to children and others
This recall involves four LG Electronics 86-inch smart TV models with model numbers:
The TVs (not including the stands) are 86-inches diagonally, 43.5-inches high, 76-inches wide, and 2.4-inches deep. They weigh approximately 100 pounds. The serial number of the recalled product begins with 202RM, 203RM, 204RM, 205RM, 206RM, 207RM, or 208RM and is located at the bottom right of the back of the TV, along with the model number. Consumers can also check the serial number by pressing the mute button, three times rapidly, on the original LG remote control provided with their TV.
LG Electronics has received 22 reports of TV stand instability, resulting in 12 reports of tip-overs. No injuries have been reported.
Name of Product: LG 86-inch smart televisions and stands
Recall Date: January 12, 2023
Recall Number: 23-721
Hazard: The TV can become unstable while on the assembled stand, posing serious tip-over and entrapment hazards that can result in injuries or death to children and others.
Sold At: Walmart, Best Buy, Costco and other stores nationwide and online at Amazon.com, Walmart.com, Bestbuy.com and Costco.com from March 2022 through September 2022 for between $1,100 and $1,900.
Remedy: Consumers using the TV’s supporting stand legs should immediately detach it and place the television in a safe location away from children. Contact LG Electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair. Consumers who wall-mounted their TVs do not need to stop using their TVs.
Units: About 52,000 (In addition, about 1,800 were sold in Canada and about 2,900 were sold in Mexico)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
LG Electronics: Text “STAND” to 256-888-9977 or call at 800-243-0000 from 8 a.m. to 9 p.m. ET Monday through Sunday, email at 86inchTVstand@lge.com or online at www.lgecares.com/tvstand or online at www.lg.com and click on “Public Notices and Recalls” on the bottom of the page for more information
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