Product Recall Alert

Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard

The control panel’s secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.

View The Official CPSC Recall Notice


This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers.

LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit.

The following are the model numbers and UPC codes included in this recall:

Model Numbers UPC Codes
8500MC 012381203536
8500CMC 012381203529
8500RGDMC 012381203543
RJO20MC 012381188246
RJO20CMC 012381191277
RJO20CHMC 012381191277
889LMMC 012381203611
889RGDMC 012381203628
041A7928-3MC 012381204304
Recalled LiftMaster garage door control panel

Name of Product: LiftMaster myQ Garage Door Control Panels

Recall Date: February 9, 2023

Recall Number: 23-725

Hazard: The control panel’s secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.

Sold At: Online and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 through October 2022 for about $60, when sold as an accessory, and between $500 and $700, when sold as a bundle.

Remedy: Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at Chamberlain Group is contacting all known purchasers directly.

Units: About 96,400 (In addition, about 19,300 were sold in Canada)

Consumer Directions and Contact

What Do I Do if My Product is Recalled?

Chamberlain toll-free at 833-775-1951 from 9 a.m. to 5 p.m. CT Monday through Friday, or register to participate in the recall by filling out the form online at and click Help & Support at the top of the page, or for more information.

What Do I Do If I Was Injured By a Defective Product?

Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.

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