The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider’s body impacts the handlebar hook during a crash.
Description
This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. “POLARIS” or “KHAOS” is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle’s frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.
Incidents/Injuries
The firm has received four reports of puncture wounds caused by impact with the handlebar hooks.
Name of Product: Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS
Recall Date: August 31, 2023
Recall Number: 23-788
Hazard: The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider’s body impacts the handlebar hook during a crash.
Sold At: Polaris dealers nationwide from December 2019 through April 2023 for between $13,300 and $22,000.
Remedy: Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.
Units: About 15,900 (In addition, about 7,040 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Recalls” at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls.
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