The glass can separate from the frame during hurricane conditions which can pose a serious injury hazard.
Description
This recall involves certain MI Windows and Doors 1615 and 1617 sliding glass doors (if sold as impact-resistant or with a DP50 upgrade), Window World 4000 Series sliding glass doors (with DP50 upgrade), and Window World 8000 Series sliding glass doors.
The doors were sold in several colors and sizes with a variety of handle options. All recalled doors have an aluminum interlock and an LC-PG50 performance grade. The recalled impact doors have MTL-12 on the door label; recalled DP50 doors have MTL-12 or MTL-2. The door label located at the top of the window also has the manufacturer, series number, performance grade, and manufacture date (MFG: M/YYYY) on the label.
Name of Product: MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors
Recall Date: November 23, 2023
Recall Number: 24-717
Hazard: The glass can separate from the frame during hurricane conditions which can pose a serious injury hazard.
Sold At: Independent window distributors and installers, including Window World, in the U.S. eastern and southern coastal regions from April 2018 through March 2023 for between $2,000 and $7,000.
Remedy: Consumers should avoid areas with the recalled doors during hurricane conditions and contact MI Windows and Doors to schedule a free repair. Prior to repair, cover the doors with plywood or other suitable protection if a hurricane warning is issued for your location. MI Windows and Doors is contacting all known purchasers directly.
Units: About 1,900
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
MI Windows and Doors at 800-270-2913 anytime, email at recall2023@miwd.com or online at www.miwindows.com/SGDRecall or https://miwindows.com/ click on “VOLUNTARY SAFETY RECALL” for more information.
What Do I Do If I Was Injured By a Defective Product?
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