Product Recall Alert

Neve Strap Crampons and Accessory Kits Recalled

The screws that connect the plastic heel cup to the aluminum heel unit of the crampon can loosen and allow the heel cup to detach from the crampon, posing a fall hazard.

View The Official CPSC Recall Notice


This recall involves Neve Strap Crampons and Accessory Kits, Style No. 400073, with date codes 01-2021, 05-2022, 07-2023, 01-2024 and SS1271.

The date codes are located on the rubber heel strap pull-tab and on the underside of the toe piece under the anti-balling plate. The products are made of aluminum plates with spikes that attach to boots for ice climbing. The metal plates have a bright green color, and a black plastic toe and heel bail with a black webbing strap that fastens around the ankle. This recall also includes the Neve Strap Binding Accessory Kit, Style No. 400683, and Neve Strap Heel Cup Screw & Nuts, Style No. 400687, which were sold separately as spare parts/accessories.


The firm has received three reports of incidents of the crampons becoming loose or the heel cup becoming detached by hikers.

Neve Strap Crampons and Accessory Kits

Name of Product: Neve Strap Crampons and Accessory Kits

Recall Date: June 13, 2024

Recall Number: 24-261

Hazard: The screws that connect the plastic heel cup to the aluminum heel unit of the crampon can loosen and allow the heel cup to detach from the crampon, posing a fall hazard.

Sold At: Black Diamond stores, REI and other stores nationwide, and online at, and from January 2024 through May 2024 for about $180.

Remedy: Consumers should immediately stop using the recalled Neve Strap Crampons and accessory kits, and contact Black Diamond Equipment to receive a full refund. Consumers will receive a prepaid return label to mail them back to Black Diamond Equipment, after which they will be issued a refund. The firm is contacting all known purchasers.

Units: About 350 (In addition, about 28 were sold in Canada)

Consumer Directions and Contact

What Do I Do if My Product is Recalled?

Black Diamond Equipment toll-free at 866-306-0865 from 10 a.m. to 4 p.m. MT Monday through Friday, email at, or online at or and click on “Recalls” at the top of the page for more information.

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Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.

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