Faulty installations can lead to the fireplace having problems with heat release and/or ventilation, posing a fire hazard
This recall involves Ortal’s direct vent gas fireplaces installed by professionals, with model names Traditional 90 (TR90) and Traditional 110 (TR110) TR. The fireplaces have a black finish and run on natural gas and propane gas.
- Model TR90 measures about 43.5 inches wide, 37.5 inches high and 24.5 inches deep
- Model TR110 measures about 48.5 inches wide, 37.5 inches high and 24.5 inches deep
Model numbers affected:
(Can be found on the rating plate located on the bottom of the fireplace near the valve control)
The firm has received four reports of incorrect fireplace installation, all resulting in fires, causing property damage. No injuries have been reported.
Name of Product: Traditional 90 and Traditional 110 Gas Fireplaces
Recall Date: December 8, 2022
Recall Number: 23-065
Hazard: Improper installation of the fireplaces can lead to problems with heat release and/or ventilation, posing a fire hazard.
Sold At: Authorized dealers and professional installers nationwide from May 2016 through February 2020 for between $5,600 and $6,200.
Remedy: Consumers should immediately stop using the recalled fireplaces until they have been in contact with Ortal or their authorized Ortal dealer to determine whether their fireplace needs a retrofit plate. A retrofit plate will only be installed if the fireplace is positioned on a wooden base or floor. Ortal is directly contacting all known dealers, installers, distributors, homeowners, and any other individuals that purchased or installed the recalled products. Ortal will install a retrofit plate and provide an inspection free of charge to consumers.
Units: About 400
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