In some cases, the transceiver will fail to power on or cease operating during use. It would make it impossible to locate a victim in an avalanche emergency situation, which could result in serious injury or death.
View The Official CPSC Recall Notice
Description
This recall involves all Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a yellow mark button. They measure about 5 inches long by 3 inches wide. PIEPS appears in yellow lettering and PRO IPS in white lettering on the front of the unit. The first four numbers in the transceivers’ serial number range from 2326 through 2445 for recalled units and can be found on the label on the inside of the battery compartment door.
Incidents/Injuries
Black Diamond has received one report of the battery compartment not operating correctly
Name of Product: PIEPS Pro IPS Avalanche Transceivers
Recall Date: December 26, 2024
Recall Number: 25-077
Hazard: The battery compartment within the avalanche transceiver could not have enough contact force to supply power. In some cases, the transceiver will fail to power on or cease operating during use. It would make it impossible to locate a victim in an avalanche emergency situation, which could result in serious injury or death.
Sold At: Alpenglow Sports, Cripple Creek Backcountry, EVO Gear, Liberty Mountain, Mountain Chalet, Mammoth Mountaineering and other specialty outdoor stores nationwide, and online at backcountry.com, polaris.com and blackdiamondequipment.com from February 2024 through November 2024 for between $530 and $620.
Remedy: Consumers should immediately stop using the avalanche transceivers and contact Black Diamond for a full refund or free repair, including shipping. Consumers will not be asked for proof of purchase and will receive a pre-paid shipping label to return the recalled transceivers. Black Diamond is contacting all known purchasers.
Units: About 770 (In addition, about 70 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Black Diamond toll-free at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at 2024ProIPSrecall@bdel.com, or online at https://www.blackdiamondequipment.com/en_US/content/product-recalls/ or www.blackdiamondequipment.com and click on “Product Recalls” located at the top of the webpage or for more information.
What Do I Do If I Was Injured By a Defective Product?
Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.
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