The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.
View The Official CPSC Recall Notice
Description
This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS.
The recalled snowmobiles were sold in black and custom color combinations. “POLARIS” is stamped on the front side paneling of the vehicles. The VIN and model number are located on the right side of the vehicle’s frame.
Incidents/Injuries
The firm has received 91 reports of clutch failure, including nine reports where the clutch components separated from the unit.
Name of Product: Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles
Recall Date: November 30, 2023
Recall Number: 24-720
Hazard: The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.
Sold At: Authorized Polaris dealers nationwide from January 2022 through April 2023 for between $18,500 and $19,900.
Remedy: Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner’s manual addendum. Polaris is notifying all dealers and registered owners directly.
Units: About 2,200 (In addition, about 1,000 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Recalls” at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can also contact Polaris’ owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
What Do I Do If I Was Injured By a Defective Product?
Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.
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