Product Recall Alert

Prestige Solo, Prestige Excellence, and Aerco Esteem Condensing Gas Boilers Recalled

The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a risk of serious injury or death.

View The Official CPSC Recall Notice

Description

The U.S. Consumer Product Safety Commission (CPSC) and Triangle Tube are announcing the recall of Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers. The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a serious risk of injury and death.

Triangle Tube has received two reports of death due to CO poisoning associated with the recalled boilers. In 2015, a 47-year-old woman died from CO poisoning associated with a Prestige Solo 175 boiler, and in 2016, an 85-year-old man died from CO poisoning associated with a Prestige SOLO TriMax 175 boiler following a repair.

Triangle Tube has also received 25 reports of CO leaks from the recalled boilers.

Since 2011, approximately 60,000 of the boilers were sold in the United States and about 7,500 of the boilers were sold in Canada.

The recalled Prestige Solo, Prestige Excellence, and Aerco Esteem boilers are wall-hung condensing gas boilers housed in a white metal box. “Prestige” is printed on the white front panel of the recalled Prestige Solo and Prestige Excellence boilers. “Aerco” is printed on the front of the recalled Esteem boilers. Please visit the Triangle Tube recall website for directions on identifying if you have a recalled boiler by serial number, which can be located either on the Boiler Rating Label located on the white front panel, on a panel on the right hand side of the boiler, or behind the boiler front door. The following models and serial number ranges are included in this recall.

Product Name Item Code Product Description Serial Number Range Start Serial Number Range End Date of Manufacture
Prestige Solo – PA PA110 Prestige Solo PA Series PA044936 PA147874 Dec 2015 – Apr 2019
PA155 Prestige Solo PA Series PA045337 PA147522
PA175 Prestige Solo PA Series PA044728 PA148532
PA250 Prestige Solo PA Series PA044768 PA149487
PA299 Prestige Solo PA Series PA045398 PA146746
PA399 Prestige Solo PA Series PA045420 PA148752
PA80 Prestige Solo PA Series PA044058 PA139939
Prestige Solo PT PT110 Prestige Solo PT Series PT0000110 PT0053558 Dec 2011 – Dec 2015
PT110 Prestige Solo PT Series PTA002845 PTA037637
PT110LP Prestige Solo PT Series PT0000928 PT0053557
PT110LP Prestige Solo PT Series PTA002645 PTA002764
PT175 Prestige Solo PT Series PT0002849 PT0053776
PT175 Prestige Solo PT Series PTA003087 PTA037557
PT250 Prestige Solo PT Series PT0002588 PT0053319
PT250 Prestige Solo PT Series PTA003207 PTA037467
PT399 Prestige Solo PT Series PT0005962 PT0052417
PT399 Prestige Solo PT Series PTA003388 PTA037377
PT399HP Prestige Solo PT Series PT0010893 PT0052394
PT399HP Prestige Solo PT Series PTA003496 PTA097961
PT60 Prestige Solo PT Series PT0002188 PT0051954
PT60 Prestige Solo PT Series PTA002810 PTA008253
Prestige Excellence – PTE PTE110LP Prestige Excellence PT PT0001588 PT0053690 Dec 2011 – Dec 2015
PTE110LP Prestige Excellence PTE PTE030446 PTE030479
PTE110 Prestige Excellence PT000568 PT0053624
PTE110 Prestige Excellence PTEA PTA002889 PTA003086
PTE110 Prestige Excellence PTE PTE049177 PTE049177
Prestige Excellence – PEA PEA110 Prestige Excellence PEA PEA078169 PEA143958 Dec 2015 – Apr 2019
Aerco Esteem PT399ES Aerco Esteem AE1100 AE1236 Dec 2011 – Dec 2015
PT399HP Aerco Esteem AE1237 AE1239

The boilers were manufactured by Burnsen SA, of Belgium, from December 2011 through April 2019 and were sold by wholesale distributors and installed by independent contractors nationwide for between $3,400 and $9,700.

The boilers were imported by Triangle Tube/Phase III Co. Inc., of West Deptford, New Jersey, and manufactured in Belgium.

Incidents/Injuries

Triangle Tube has received two reports of death due to CO poisoning associated with the recalled boilers. In 2015, a 47-year-old woman died from CO poisoning associated with a Prestige Solo 175 boiler, and in 2016, an 85-year-old man died from CO poisoning associated with a Prestige SOLO TriMax 175 boiler, following a repair.

Triangle Tube has also received 25 reports of CO leaks from the recalled boilers.

Recalled Prestige Excellence and Prestige Solo Trimax Boiler

Name of Product: Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers

Recall Date: February 27, 2025

Recall Number: 25-157

Hazard: The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a risk of serious injury or death.

Sold At: The boilers were manufactured by Burnsen SA, of Belgium, from December 2011 through April 2019 and were sold by wholesale distributors and installed by independent contractors nationwide for between $3,400 and $9,700.

Remedy: Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free boiler inspection and, if applicable, free installation of a new boiler ignition system. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.

Units: Approximately 60,000 (In addition, about 7,500 were sold in Canada)

Consumer Directions and Contact

What Do I Do if My Product is Recalled?

Triangle Tube toll-free at 877-574-5036 from 8 a.m. to 5 p.m. ET Monday through Friday, by email at productrecall@triangletube.com, or online at https://triangletube.com/products/product-recall/ or at www.triangletube.com and click on “PRODUCT RECALL” for more information.

What Do I Do If I Was Injured By a Defective Product?

Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.

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