Product Recall Alert

Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard

The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.

View The Official CPSC Recall Notice


This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall:

  • E 2279
  • E 2279-L
  • E 2311
  • E 2317
  • E 2328
  • E 2496
  • E 2497
  • E 2536
  • E 2536-L
  • E 2537
  • E 2537-L
  • E 2750
  • E 2797

The model number is printed on the top right side of the packaging.


The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.


Recalled Glass Doorknobs Spindle Set

Name of Product: Glass Doorknobs

Recall Date: August 31, 2023

Recall Number: 23-271

Hazard: The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.

Sold At: Home improvement stores nationwide and online at, and other websites from February 2022 through April 2023 for between $20 and $45.

Remedy: Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.

Units: About 167,000 (In addition, about 10,265 were sold in Canada)

Consumer Directions and Contact

What Do I Do if My Product is Recalled?

Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at, online at or at and click on “Important Recall Information” at the top of the page for more information.

What Do I Do If I Was Injured By a Defective Product?

Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.

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