The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall:
- E 2279
- E 2279-L
- E 2311
- E 2317
- E 2328
- E 2496
- E 2497
- E 2536
- E 2536-L
- E 2537
- E 2537-L
- E 2750
- E 2797
The model number is printed on the top right side of the packaging.
The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.
Name of Product: Glass Doorknobs
Recall Date: August 31, 2023
Recall Number: 23-271
Hazard: The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
Sold At: Home improvement stores nationwide and online at Amazon.com, Wayfair.com and other websites from February 2022 through April 2023 for between $20 and $45.
Remedy: Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.
Units: About 167,000 (In addition, about 10,265 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at firstname.lastname@example.org, online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on “Important Recall Information” at the top of the page for more information.
What Do I Do If I Was Injured By a Defective Product?
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