The batteries can overheat, posing thermal burn and fire hazards.
This recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with
The recalled battery model number is 48V030-GC2 and serial number ranges between:
- RB48300020210314057- RB48300020210314729
- RB48300020210330001- RB48300020210330715
The serial number of the recalled product can be found on the label located on the side of the battery.
The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs) and outdoor utility terrain vehicles (UTVs).
Name of Product: RELiON InSight Series® lithium batteries
Recall Date: March 2, 2023
Recall Number: 23-140
Hazard: The batteries can overheat, posing thermal burn and fire hazards.
Sold At: Authorized RELiON distributors and online at relionbattery.com/product-recall-us or relionbattery.com from May 2021 through November 2022 for about $1,350.
Remedy: Consumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the original warranty period.
Units: About 7,250 (In addition, about 121 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
RELiON collect at 803-324-6644 from 8 a.m. to 5 p.m. ET Monday through Friday, or email at AMERemail@example.com, online at www.relionbattery.com/product-recall-us or www.relionbattery.com and click on Product Recalls at the bottom of the page.
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