Product Recall Alert

Shimano Recalls Cranksets for Bicycles Due to Crash Hazard

The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.

View The Official CPSC Recall Notice

Description

This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100 and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019 sold individually and on bicycles sold by other manufacturers such as Trek and Specialized.

A crankset is the component of the bicycle that the chain and pedals attach to for pedaling.

The recalled models have printed ‘Ultegra’ or Dura Ace’ logos on the arm. The affected models are pre-July 2019 production and have the following two-letter production code on backside of the crank arm where the pedals are attached: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF.

Incidents/Injuries

The firm has received 4,519 incidents of cranksets separating, and six reported personal injuries, including bone fractures, joint displacement and lacerations.

Recalled Shimano Hollowtech Road location of two-letter date code on crank arm

Name of Product: 11-Speed Bonded Hollowtech II Road Cranksets

Recall Date: September 21, 2023

Recall Number: 23-294

Hazard: The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.

Sold At: Bicycle stores nationwide from January 2012 through August 2023 for between $270 and $1,500.

Remedy: Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.

Units: About 680,000 (In addition, 80,000 were sold in Canada)

Consumer Directions and Contact

What Do I Do if My Product is Recalled?

Shimano toll-free at 844-776-0315 from 8 a.m. to 5 p.m. PT Monday through Friday or online at https://bike.shimano.com/en-US/information/customer-services.html or https://bike.shimano.com/en-US/home.html and click “Information” then “Safety Recalls” at the top of the page for more information.

What Do I Do If I Was Injured By a Defective Product?

Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.

When Bad Products Hurt Good People - Your Case Is Our Cause

Which Law Firm Handles Product Liability and Defective Product Personal Injury Claims?

With over 100 years of collective legal and trial experience, the team at Schiffman Firm has been a leader in providing trusted legal representation to injured victims and other types of clients in Pittsburgh, Pennsylvania.

With a focus in product liability cases caused by dangerous and defective consumer and commercial products, our attorneys bring vast amounts of experience and expertise to victims and families that have suffered an injury caused by defective products like, but not limited to:

    defective airbag icon

    Automobiles and Airbags

    crossbow logo

    Firearms, Bows, and Hunting Equipment

    saw logo

    Power Tools, Machinery, and Snow Blowers

    infant logo

    Infant Inclined Sleepers, Beds, and Rockers

    Our team of lawyers can also handle a wide variety of other personal injury cases and legal matters including car accidents and automobile collisions, injured children, and estate litigation.
    All Legal Services Offered
    Schiffman Team - From Left to Right - Daniel Schiffman, Roni Schiffman, Carl Schiffman, Benjamin Wilt, and Jason Schiffman

    Start Your Free Consultation