The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards.
View The Official CPSC Recall Notice
Description
This recall involves SMART Technologies’ Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays.
The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels.
The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall.
Incidents/Injuries
The firm has received one report of the wheelbase welds breaking while the stand was being moved.
Name of Product: Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays
Recall Date: February 29, 2024
Recall Number: 24-134
Hazard: The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards.
Sold At: SMART authorized distributors and resellers who sold directly to businesses nationwide from May 2023 through December 2023 for about $1,735.
Remedy: Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly.
Units: About 750
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Contact SMART Technologies ULC toll-free at 888-427-6278 from 6 a.m. to 6 p.m. MT Monday through Friday, or online at https://support.smarttech.com/docs/general-support-info/en/recalls or https://www.smarttech.com/en/connect-with-smart/contact-support or https://www.smarttech.com and click on “RECALLS” at the bottom of the page under “Support and training” for more information.
What Do I Do If I Was Injured By a Defective Product?
Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.
When Bad Products Hurt Good People - Your Case Is Our Cause
Which Law Firm Handles Product Liability and Defective Product Personal Injury Claims?
With over 100 years of collective legal and trial experience, the team at Schiffman Firm has been a leader in providing trusted legal representation to injured victims and other types of clients in Pittsburgh, Pennsylvania.
With a focus in product liability cases caused by dangerous and defective consumer and commercial products, our attorneys bring vast amounts of experience and expertise to victims and families that have suffered an injury caused by defective products like, but not limited to:
Automobiles and Airbags
Firearms, Bows, and Hunting Equipment
Power Tools, Machinery, and Snow Blowers
Infant Inclined Sleepers, Beds, and Rockers
Our team of lawyers can also handle a wide variety of other personal injury cases and legal matters including car accidents and automobile collisions, injured children, and estate litigation.
All Legal Services Offered
