The clamp bolt on the brake lever can come loose, posing a crash hazard to the rider. A rider uses the brake lever to activate the braking system to slow or stop the bicycle.
This recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of the brake levers are black.
Name of Product: Shift Brake levers
Recall Date: February 1, 2024
Recall Number: 24-103
Hazard: The clamp bolt on the brake lever can come loose, posing a crash hazard to the rider. A rider uses the brake lever to activate the braking system to slow or stop the bicycle.
Sold At: Specialty bicycle stores nationwide from June 2019 through October 2023 for between $220 and $675.
Remedy: Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized SRAM retailer. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.
Units: About 61,300 (In addition, about 2,940 were sold in Canada)
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
SRAM at 800-346-2928 between 11 a.m. to 6 p.m. ET Monday through Friday, or visit https://www.sram.com/en/service/recalls and click on “Recall Notice” for more information or visit www.sram.com and click on “Recalls” under “Service/Support.”
What Do I Do If I Was Injured By a Defective Product?
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