Product Recall Alert

Over 400k Mugs Sold with Starbucks-Branded Gift Sets Recalled

If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.

View The Official CPSC Recall Notice


This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding.

They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.


There have been 12 incidents of the mugs overheating or breaking resulting in 10 personal injuries, including nine severe burns/blisters on fingers or hands, and one cut on a finger. One incident required medical attention.

Recalled Starbucks Holiday Gift Set with 2 Mugs (As Sold)

Name of Product: Metallic Mugs included in 2023 Holiday Starbucks-branded Gift Sets

Recall Date: March 21, 2024

Recall Number: 24-171

Hazard: If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.

Sold At: Online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024 for about $10, $13 or $20 depending on gift set.

Remedy: Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit, scroll down to “Leave Us a Message”, click on “Complaint”, select “Recall” from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.

Units: About 440,500

Consumer Directions and Contact

What Do I Do if My Product is Recalled?

Nestlé USA at 800-681-1676 from 9 a.m. to 6 p.m. ET Monday through Friday, or online at or and click on “Metallic Mug Recall” at the bottom of the page for more information.

What Do I Do If I Was Injured By a Defective Product?

Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.

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