If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.
View The Official CPSC Recall Notice
Description
This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding.
They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.
Incidents/Injuries
There have been 12 incidents of the mugs overheating or breaking resulting in 10 personal injuries, including nine severe burns/blisters on fingers or hands, and one cut on a finger. One incident required medical attention.
Name of Product: Metallic Mugs included in 2023 Holiday Starbucks-branded Gift Sets
Recall Date: March 21, 2024
Recall Number: 24-171
Hazard: If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.
Sold At: Online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024 for about $10, $13 or $20 depending on gift set.
Remedy: Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to “Leave Us a Message”, click on “Complaint”, select “Recall” from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.
Units: About 440,500
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Nestlé USA at 800-681-1676 from 9 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.nestleusa.com/media/pressreleases/metallicmugrecall or https://www.athome.starbucks.com and click on “Metallic Mug Recall” at the bottom of the page for more information.
What Do I Do If I Was Injured By a Defective Product?
Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.
When Bad Products Hurt Good People - Your Case Is Our Cause
Which Law Firm Handles Product Liability and Defective Product Personal Injury Claims?
With over 100 years of collective legal and trial experience, the team at Schiffman Firm has been a leader in providing trusted legal representation to injured victims and other types of clients in Pittsburgh, Pennsylvania.
With a focus in product liability cases caused by dangerous and defective consumer and commercial products, our attorneys bring vast amounts of experience and expertise to victims and families that have suffered an injury caused by defective products like, but not limited to:
Automobiles and Airbags
Firearms, Bows, and Hunting Equipment
Power Tools, Machinery, and Snow Blowers
Infant Inclined Sleepers, Beds, and Rockers
Our team of lawyers can also handle a wide variety of other personal injury cases and legal matters including car accidents and automobile collisions, injured children, and estate litigation.
All Legal Services Offered
