The electric fireplaces can overheat, posing a fire hazard.
This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. “Twin-Star International, Inc.” and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.
Name of Product: Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces
Recall Date: November 9, 2023
Recall Number: 24-023
Hazard: The electric fireplaces can overheat, posing a fire hazard.
Sold At: Lowe’s stores nationwide and online at Lowes.com from September 2021 through January 2023 for about $200.
Remedy: Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.
Units: About 14,670
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
Register online at www.twinstarhome.com/recall, call Twin-Star toll-free at 855-884-9651 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, or go online at www.twinstarhome.com/recall or www.twinstarhome.com and click on “Product Recalls” for more information.
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