
Recall Alert: the manufacturer has issued a recall for Urban Arrow FamilyNext Pro Cargo E-Bikes on January 29, 2026.
Safety Hazard
Hazard: The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
Recall Details
This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105″ in length and 28″ wide. “Urban Arrow” is imprinted on the bottom of the cargo box.
Product Information
Product Name: Urban Arrow FamilyNext Pro Cargo E-Bikes
Recall Number: 26236
What You Should Do
Remedy: Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.
Additional Resources
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
What Do I Do If I Was Injured By a Defective Product?
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