The recalled lithium-ion batteries can overheat, posing fire and burn hazards.
View The Official CPSC Recall Notice
Description
This recall involves 36-volt lithium-ion rechargeable batteries included with certain “VIVI” brand e-bikes. E-bike model information can be found on a consumer’s sales order documentation and on certain bicycle frames. Battery model information is located on the battery itself. “VIVI is printed on the bicycle downtube.
The following e-bike model numbers and battery model numbers are included in this recall:
| Affected E-Bike Model Number | Recalled Battery Model Number |
|---|---|
| C26 | WT0261, 36V-8AH-288WH, ZBL-36V8AH ZK, SKD015, EB3608C0B |
| MT20 | WT0261, SKD014, ZBL-36V10.4Ah LH |
| Z3 | TCRFD111005YY |
| M026SH | 36V-8Ah-288Wh, ZBL-36V8Ah288Wh, ZBL-36V8Ah288Wh ZK, EB360817E, SKD036008016A |
| H6 | EB3610D0B, ZBL-36V10Ah, SKD011, 36V-10.4AH-374.4Wh, SKD036010003A |
| H7 | EB3610C5B, 36V-10.4AH-374.4Wh |
| MT26H | ZBL-36V8Ah ZK |
| 26LGB | EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH |
| M026TGB | EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH |
| MT26G | EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH |
| FM20 | WT0289, EB3608B2S, 36V-8AH-288WH |
| F20 | 36V-8AH-288WH, EB3608B4S |
| S3 | TCRFD021004006, TCRFD031004006, TTTT07F01, TCRFD181004JB, TCRFD011004JB, TC-TT011005B |
| Z1 | TT09F01 |
| Z2 | TT09F01 |
Incidents/Injuries
VIVI is aware of 14 reports of incidents of batteries overheating, including three reports of fires. No injuries reported.
Name of Product: 36-volt lithium-ion batteries used with VIVI E-bikes
Recall Date: July 17, 2025
Recall Number: 25-391
Hazard: The recalled lithium-ion batteries can overheat, posing fire and burn hazards.
Sold At: Bikes with the recalled batteries were sold online at amazon.com, walmart.com, ebay.com, viviebikes.com, wish.com, sears.com, wayfair.com and aliexpress.com from December 2020 through November 2023 for between $365 and $950.
Remedy: Consumers should immediately stop using e-bikes with the recalled lithium-ion batteries and contact VIVI to receive a free replacement battery and battery charger. Consumers must dispose of the recalled battery at a household hazardous waste (HHW) collection center or follow the instructions of their municipality and confirm that this was done by sending an email to vivirecall@163.com.
Units: About 24,000
Consumer Directions and Contact
What Do I Do if My Product is Recalled?
VIVI toll-free at 800-375-6103 from 9 a.m. to 5 p.m. ET, or online at https://viviebikes.com/pages/recall or https://viviebikes.com and click on “Important Recall Information” for more information.
What Do I Do If I Was Injured By a Defective Product?
Contact Schiffman Firm's product liability hotline at (412) PRODUCT to have a confidential consultation regarding your potential case.
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