Frequently Asked Questions

Where can I find recall information for Amazon and Walmart products?

Consumers expect that the products they purchase — whether from big box retailers like Walmart or online marketplaces like Amazon — are safe for their intended use. But defects, design flaws, manufacturing errors, or inadequate warnings sometimes slip through. When a product is recalled, consumers should know how to find recall information, what their rights are, and what legal options are available if injury occurs. This FAQ aims to help consumers: (1) locate recall information specific to Walmart and Amazon purchases, (2) understand what recourse exists if a recalled product harms them, and (3) understand when and how liability can arise in recall-related injury cases.

Why are products recalled?

Product recalls are generally initiated when a product poses a safety hazard or fails to meet mandatory safety standards. Common causes include:

  • Design defects (inherent unsafe design)
  • Manufacturing defects (errors in assembly or materials)
  • Inadequate or missing warnings or instructions (failure to warn)
  • Failure to comply with regulatory or industry standards
  • Contamination, material failures, or component failures

In the U.S., many recalls are voluntary (initiated by the manufacturer or distributor), though regulatory agencies such as the Consumer Product Safety Commission (CPSC) may compel recalls under certain circumstances. Recall notices typically must include detailed identifying information, a description of the hazard, the remedy (refund, repair, replacement), and instructions for consumers.

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Where can I find information about recalled products from Walmart?

If you bought a product from Walmart (in-store or on Walmart.com), here’s how to check for recall information:

  • Walmart maintains a Product Recalls page on its corporate site, which links to manufacturer and regulatory agency press releases involving goods sold through Walmart or Walmart.com.
  • On that page, you can see recent recalls and click through for details on affected models, remedy instructions, and contact information.
    Walmart Corporate News and Information
  • If you suspect your product has been recalled but don’t see it listed, check the manufacturer’s website or the CPSC (or relevant regulatory agency) recall database (like CPSC’s Recalls & Product Safety Warnings).
  • Also, watch for direct notices from Walmart (e.g. via email or posting in your account), especially for higher-value or registration-required products.

As a concrete recent example, Walmart recalled about 850,000 Ozark Trail 64-oz stainless steel water bottles after reports that the lids could eject forcefully, causing impact and laceration hazards (two incidents involved permanent eye injury).

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Where can I find information about recalled products from Amazon?

If you purchased a product on Amazon, here’s how to find recall and safety-alert information:

  • Amazon maintains a Recalls and Product Safety Alerts page, which lists public alerts for products sold on Amazon.
  • Amazon also offers a personalized area: “Your Recalls and Product Safety Alerts”, which shows recall notices tied to your prior purchases.
  • Amazon’s customer help pages instruct that when a recall is identified, the company halts sales of the affected item, notifies customers and sellers, and provides instructions for return, refund, repair, or replacement.
  • Under a 2025 CPSC order, Amazon is required to maintain recall releases on its Recalls page for at least five years and notify purchasers.
  • Note: in 2024, the CPSC formally determined that Amazon qualifies as a “distributor” under law for certain defective products sold via its platform, making Amazon legally responsible for ensuring recall compliance for those items.
  • Example: Amazon recently recalled Amazon Basics premium foam mattresses sold on its platform due to fire hazard (violation of flammability standard).
    U.S. Consumer Product Safety Commission

If you believe an item you bought might be recalled, go to Amazon’s recall pages, check your orders, or contact Amazon support with the ASIN/serial/model number.

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What happens if I’m injured by a recalled product?

If you are harmed by a product that is later recalled (or that should have been recalled), you may face a few overlapping processes:

Recall remedy

The recall may provide a remedy: refund, repair, replacement, or other measures. The recall notice typically instructs affected consumers how to claim the remedy.
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However, the recall remedy is not designed to compensate you for injury or damages (like medical bills, pain and suffering).

Report the incident

You (or your attorney) should report the injury or defect to the CPSC (or relevant agency) via its recall or consumer complaint channels (for CPSC, via recall complaint form or saferproducts.gov).

Preserve evidence

Do not discard the defective product (unless instructed by the recall), take photos, document the condition, keep the product (if safe), preserve packaging, receipts, and medical records.

Pursue a legal claim (product liability)

A recall does not eliminate your right to bring a lawsuit for injuries, depending on the facts and jurisdiction. (See next sections.)

Statutes of limitation / deadlines

Be mindful of filing deadlines in your state (statutes of limitation for product liability or personal injury).

Potential settlement or litigation

Often these cases are handled via negotiation or settlement, but they may proceed to trial if liability, causation, or damages are contested.

In short: recall remedies may help mitigate hazard, but they aren’t substitutes for tort-based recovery when injury occurs. Ultimately, if you’re unsure if your options you should contact a personal injury law firm for a consultation.

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Who is liable?

Liability in a recall-related injury case typically depends on how the product was made, sold, or distributed, and where the legal responsibility lies under product liability doctrines. Key possible liable parties include:

  • Manufacturer / Importer — usually the prime target. If the defect originated in design, materials, or manufacture, the manufacturer may be strictly liable or negligent.
  • Distributor / Wholesaler — those who distributed the defective product may share liability.
  • Retailer (e.g. Walmart, Amazon) — under some circumstances, retailers can be held liable, especially if they failed to act on known risks or refused a recall obligation.
  • Online marketplaces / fulfillment services — The legal status is more complex. Under a 2024 CPSC order, Amazon was deemed a distributor of certain hazardous products sold via its platform and required to meet recall obligations.
  • Designers, component part makers, or subcontractors — if the defect stems from a component or subsystem.
  • Failure-to-warn parties — entities responsible for instructions, labels, or warnings may be liable under “failure-to-warn” theories. Legal theories could involve strict liability, negligence, or breach of warranty depending on jurisdiction and facts.

Remember: a recall or regulatory action does not automatically shield a defendant from liability.

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Can I sue even if the product was recalled?

Yes — a recall does not necessarily bar you from suing. Some key points:

  • A recall is a remedy mechanism, not an admission of liability. Many recalls are voluntary and aimed at public safety, not a legal settlement.
  • Even when a manufacturer recalls a product, you may still have claims if you can show that the defect caused your injury, and that the responsible party failed to act with adequate care (or the recall was delayed).
  • In some cases, recall actions or communications may be used as admissions or evidence in litigation (depending on jurisdiction).
  • The existence of a recall may strengthen the consumer’s case: it is evidence that someone (manufacturer, regulator) determined a hazard existed.
  • However, in some jurisdictions or with certain contracts, recall participation may affect damages or recovery (for example, reducing punitive damages or offsetting remedy credits).
  • You must bring your lawsuit within the applicable statute of limitations for your state. The fact of a recall does not extend that deadline unless law or equitable tolling applies.
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What are some trends in recent recalls?

Here are recent statistics and trends to help illustrate the scale of the problem:

  • In the first half of 2025, the U.S. saw 1,636 recall events, with about 211.25 million units affected — a marked drop in total units compared to H1 2024, even though the number of recall events has risen.
  • In Q2 2025 alone, there were 861 recall events, one of the highest quarterly totals in over a year, though the units recalled dropped ~31.5% compared to Q1.
  • Sedgwick’s index suggests that while recall events are becoming more frequent, the size (number of units per recall) is getting smaller — possibly reflecting earlier detection or smaller batch recalls.
  • In 2024, the total number of recall events in the U.S. was 3,232 — the second-highest annual total in recent years — though the number of defective units recalled was among the lowest in a decade.
  • A real-world example: Over 67,000 cases of Power Stick deodorants sold via Walmart, Amazon, and Dollar Tree were recalled in mid-2025 due to deviations from manufacturing practices (cGMP issues).
  • Another example: ~349,500 kitchen scales sold via Amazon, Walmart, and other retailers were recalled because of child-ingestion hazards from improperly packaged lithium coin batteries.

These trends suggest a pattern of increased recall frequency, earlier detection, and more cautious drafting of recall campaigns.

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What should I look for in a law firm when pursuing a product liability claim?

Choosing the right law firm is one of the most important steps in any product liability case. These cases can be complex — often involving large corporations, technical evidence, and expert testimony — so it’s essential to work with a firm that has the right experience and resources.

Here are a few key things to look for:

  • Experience with Product Liability Cases:
    Not all personal injury firms regularly handle defective product claims. Look for attorneys who focus specifically on product liability and have a record of success against major manufacturers or distributors.
  • Knowledge of Recalls and Regulatory Law:
    A good firm will understand how recalls work, how agencies like the Consumer Product Safety Commission (CPSC) operate, and how to use recall information to strengthen your case.
  • Access to Expert Witnesses:
    Product liability cases often rely on engineering, design, or medical experts. The right firm will have relationships with qualified experts who can analyze the defective product and testify on your behalf.
  • Resources to Take on Large Companies:
    Manufacturers and retailers like Amazon and Walmart have deep pockets and aggressive defense teams. Choose a firm that has the resources and determination to stand up to them in negotiations and, if necessary, in court.
  • Personal Attention and Communication:
    You should feel heard and informed at every stage of your case. The best firms provide clear communication, transparent updates, and guidance throughout the process.
  • Proven Results:
    Ask about verdicts and settlements in similar cases. A strong track record demonstrates both experience and credibility.

If you’ve been injured by a recalled or defective product, an experienced product liability law firm like Schiffman Firm can investigate your claim, identify responsible parties, and help you pursue the compensation you deserve for medical bills, lost wages, and pain and suffering.

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