What should I do if I own a defective or recalled product?

The CPSC (Consumer Protection Safety Commission) website features an up-to-date news feed of the latest product recalls and educates owners and operators of those products about the next steps they should take.

The CPSC (Consumer Protection Safety Commission) is an independent federal regulatory agency that was formed in 1972.

Its mission is to protect the public and consumers against unreasonable risks of injury or wrongful death from consumer products through education, safety standards activities, and enforcement. This small agency works every day to ensure the safety of consumers.

In most cases, you should stop using that product immediately. Most recalls occur because there is some sort of potential hazard or defect that could potentially cause a personal injury.

Once you have isolated yourself and others from the dangerous product, it’s best to visit the CPSC website and locate the recall notice. Once a product is recalled they are required to instruct the consumer on what their next actions should be. While every recall is different, most manufacturers offer the following resolutions:

• A full refund by returning the product to the retailer, distributor, or manufacturer
• A replacement of the item
• A complimentary repair of the defective item

Yes.

Keep in mind though – just because a product was recalled doesn’t mean a lawsuit can be made. In order for a personal injury claim to be made it has to be proven that damages or harm were sustained.

If you or someone you care about was injured by a defective product you need to contact an attorney or law firm that focuses on product liability cases? (What is product liability?)

If you are a business owner or employer and you have been notified or discovered that you have equipment or machinery that has been recalled due to a defect you need to ensure that it is decommissioned and your employees are educated of the defects and instructed to refrain from using the dangerous equipment until further notice.

Failure to do could make you liable in a products liability case if someone is injured during a workplace accident due to negligence by knowing a defective product was available to your employees.

Absolutely, yes.

In fact, the attorneys at Schiffman Firm focus on defective product and product liability cases. With over 100 years of combined legal and trial experience, our team is incredibly equipped to take any type of personal injury case.